Privacy Policy

1. Introduction

Synapptech Labs ("we", "our", or "us") respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, and protect your information when you visit our website (https://synapptech.dev) or contact us regarding our services.

Synapptech Labs is a digital development studio currently in the process of registration with the Dutch Chamber of Commerce (KvK). Until registration is complete, the data controller is Synapptech Labs, operating under the name Synapptech Labs, located in Amersfoort, the Netherlands. You can contact us at privacy@synapptech.dev.

2. Information We Collect

2.1 Information You Provide

We collect personal information that you voluntarily provide when you:

• Submit a contact or project inquiry form
• Request information about our services
• Subscribe to newsletters or updates, if applicable
• Communicate with us directly by email

This may include:

• Name, company, and contact details, including email and phone number
• Message content or project details you provide

2.2 Automatically Collected Information

When you visit our website, we may collect limited technical data such as your anonymized IP address, browser type, device information, and referring URL. This data is used solely for performance monitoring and website security. We do not create personal profiles or use third-party analytics.

3. Legal Basis for Processing

We process your personal data only when a lawful basis under the GDPR applies:

• Contractual necessity: to respond to inquiries or provide services you request.
• Legitimate interests: to maintain communication, prevent fraud, and ensure site security.
• Consent: when you opt to receive marketing or newsletters.
• Legal obligation: to comply with applicable Dutch or EU laws, such as tax retention.

4. How We Use Your Information

We use your personal information to:

• Respond to your messages or requests
• Provide services and project proposals
• Maintain and secure our website
• Comply with legal or regulatory obligations
• Send marketing communications only with consent

5. Sharing Your Information

We do not sell or rent personal data. We share data only when necessary, such as with:

• Service providers: trusted partners, such as hosting or email services, bound by GDPR-compliant contracts.
• Legal authorities: when required by Dutch or EU law.
• Business transfers: in case of merger or restructuring, where permitted by law.

6. Data Security

We implement appropriate technical and organizational measures to protect your data against unauthorized access, disclosure, alteration, or destruction. No system is completely secure, but we continuously review and improve our safeguards.

7. Data Retention

We retain contact and project inquiries for up to 12 months after our last communication, or longer when required for legal or accounting purposes under Dutch law.

8. Your Rights

Under the GDPR, you have the right to:

• Access and obtain a copy of your personal data
• Request correction of inaccurate or incomplete data
• Request deletion of your data where legally possible
• Restrict or object to processing
• Withdraw consent where processing is based on consent
• Data portability in a machine-readable format

To exercise any of these rights, please contact us at privacy@synapptech.dev.

You may also file a complaint with the Dutch Data Protection Authority (Autoriteit Persoonsgegevens) if you believe your data is being processed unlawfully. Visit: autoriteitpersoonsgegevens.nl.

9. Cookies and Tracking Technologies

We use only essential cookies necessary for basic functionality, such as form security and load balancing. We do not use advertising or third-party analytics cookies.

If we collect anonymized usage metrics through our own self-hosted analytics system, no personal profiles are created and no data is shared with third parties. For further details, see our Cookie Policy.

10. Children's Privacy

Our website and services are not directed toward children under 18. We do not knowingly collect data from minors. If we become aware that such data has been collected, it will be deleted promptly.

11. International Data Transfers

When data is transferred outside the European Economic Area (EEA), we ensure appropriate safeguards, such as Standard Contractual Clauses approved by the European Commission.

12. Updates to This Policy

We may update this Privacy Policy periodically to reflect changes in law or our operations. Updates will appear here with a new "Last Updated" date. Continued use of our site after changes means you accept the updated policy.

13. Contact Us